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IMPROVING PRODUCTIVITY IN THE PUBLIC SECTOR THROUGH E-GOVERNANCE PROGRAMMES

Adiele, G. N. (2017) IMPROVING PRODUCTIVITY IN THE PUBLIC SECTOR THROUGH E-GOVERNANCE PROGRAMMES. In: CUCEN 2017, Covenant University, Ota.

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Abstract

In the recent times, governments all over the world have adopted the use Information and Communication Technologies (ICTs) to improve the quality of administration especially in the public sector. This is in line with the general advocacy to reform the public sector to serve the citizens better and to enhance public sector productivity. Thus, a combination of e-governance factors with democratic ideas will make governments more effective. In addition, it can promote cordial relationship with the citizens in order to achieve national development. This paper explores the emerging role of e-governance in promoting service delivery in the Nigerian public sector. It also takes a cursory look at the methodologies for using ICTs to improve the quality of service delivery in the public sector. The paper concludes that for governments to achieve success in service delivery, certain measure must be taken to ensure proper implementation of ICT policies in order to achieve the desired goals and to serve the citizens better. It therefore recommends that Nigerian government should embrace e-governance by promoting the use of ICT facilities among the citizens and government agencies and to make policies that would sustain ICT projects in order to achieve efficiency and effectiveness in the public sector.

Item Type: Conference or Workshop Item (Paper)
Subjects: J Political Science > JA Political science (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Humanities
Depositing User: Mr Adewole Adewumi
Date Deposited: 05 Mar 2018 19:17
Last Modified: 05 Mar 2018 19:17
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/10335

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