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Social sustainability business practices and organisational performance in Nigerian banks

Oyewo, Babajide Michael and Iredele, Oluwamayowa and Azuh, Akunna E. (2018) Social sustainability business practices and organisational performance in Nigerian banks. Journal of HUMAN RESOURCEMANAGEMENT, XXi (1). pp. 43-57. ISSN 2453-7683

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is study examines employee involvement in organisational affairs as an important facet of social sustainability in the Nigerian banking sector, because providing good customer service requires committed employees rather than coerced labour. Data extracted through quantitative content analysis fromthe financial reports of fifteen commercial banks were analysed using descriptive statistics, Z test, One-way ANOVA, correlation and regression analysis techniques. e study found that employee involvement correlates positively and significantly with organisational performance; and banks differ in performance on the account of the level of employee involvement; firms with deeper level of employee involvement performed better than others with shallow level of employee involvement, thus stressing the relevance of employee involvement as an aspect of social sustainability business practices. Organisations are enjoined to involve their employeesmore to achieve better results; and embrace the modern philosophy of regarding employees as strategic resources that can be used to bolster core competence.

Item Type: Article
Uncontrolled Keywords: employee involvement, global reporting initiative, organisational performance, Nigeria, sustainability
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: Mrs Patricia Nwokealisi
Date Deposited: 22 Jun 2018 12:39
Last Modified: 22 Jun 2018 12:39

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