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ELECTRONIC GOVERNANCE AND PUBLIC SERVICE DELIVERY IN NIGERIA: A REVIEW OF LITERATURE AND SUGGESTIONS FOR FURTHER STUDIES

Abasilim, U. D. and Oni, Samuel and Adetomiwa, F. T. and Adesuyi, S. J. (2020) ELECTRONIC GOVERNANCE AND PUBLIC SERVICE DELIVERY IN NIGERIA: A REVIEW OF LITERATURE AND SUGGESTIONS FOR FURTHER STUDIES. In: 4th International Conference: Innovation, Accountability and Sustainability in Governance, 29th - 30th Sept. 2020, Online (Zoom).

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Abstract

The paper provided a detailed review of the literature and theoretical framework on egovernance and Public Service Delivery. The paper relied solely on secondary sources for its data from google scholar search engine. The study adopted thematic analysis from various relevant literatures. The findings from the data collected show the indispensable role of egovernance adoption in ensuring appreciable public service delivery. Based on the findings, recommendations were made. The paper concluded that e-governance creates an enabling environment for the effective delivery of public services.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Electronic Governance, Governance, Information and Communication Technology, Public Service, Service Delivery
Subjects: J Political Science > JA Political science (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: Mrs Patricia Nwokealisi
Date Deposited: 15 Oct 2020 11:32
Last Modified: 15 Oct 2020 11:32
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/13657

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