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Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria

Oluwatayo, Adedapo and Akinola, Adedotun O. and Agomuo, Ikenna U. and Mozimo, Stephanie O. and Onwuka, Chiekwugo C. and Okagbue, Hilary I. (2018) Survey dataset on factors that influence satisfaction of clients with architectural services in Lagos State, Nigeria. Data in Brief, 20. pp. 118-125.

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Abstract

The retention of clients of professional service practitioners is often dependent on their satisfaction with the services they obtain. This article presents data on the factors that influence the satisfaction of clients with architectural services in Lagos State, Nigeria. Data were obtained from a cross-sectional survey research, which adopted random sampling of clients from six estates in the State. The questionnaire was used as an instrument for the survey. The response rate was 81.3%. The dataset is made available in tables and charts of frequencies and means. The data are of interest to researchers in the professional service organisation, management and those in the decision sciences. The data could also be of interest to practitioners who may further analyse the data to develop business strategies to satisfy their clients.

Item Type: Article
Subjects: N Fine Arts > NA Architecture
Divisions: Faculty of Engineering, Science and Mathematics > School of Civil Engineering and the Environment
Depositing User: Adedapo Oluwatayo
Date Deposited: 18 Jun 2021 08:14
Last Modified: 18 Jun 2021 08:14
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/14219

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