TALENT RETENTION STRATEGIES AND EMPLOYEES’ BEHAVIOURAL OUTCOMES: EMPIRICAL EVIDENCE FROM HOSPITALITY INDUSTRY

Ohunakin, Folake and Adeniji, A. A. and OGUNLUSI, Gbenga and Igbadumhe, Friday and Salau, Odunayo Paul and SODEINDE, Gabriel (2020) TALENT RETENTION STRATEGIES AND EMPLOYEES’ BEHAVIOURAL OUTCOMES: EMPIRICAL EVIDENCE FROM HOSPITALITY INDUSTRY. Verslas: Teorija ir praktika / Business: Theory and Practice, 21 (1). pp. 192-199. ISSN 1822-4202

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Abstract

To enhance the extant literature of talent retention and proffering solution to the negative employees’ behav�ioural outcomes of high performers in hospitality industry, this study investigates the influence of talent retention strategies (training and development, and job security) on employees’ behavioural outcomes (employee job performance and em�ployee job commitment) in Nigeria’s hospitality industry. Pen and paper questionnaire was used for gathering quantitative data among 312 frontline employees working in the selected 5-star hotels in Nigeria. Descriptive statistics, Confirmatory Factor Analysis (CFA), Structural Equation Modelling (SEM) and Path analysis were used to establish the mean, stand�ard deviation, measuring instrument reliability, convergent, divergent and test of hypotheses respectively. The outcomes showed significant role of these retention strategies on employees’ behavioural outcomes. This implies that, management should show consistent support for the career development and economic stability of their workforce, and most especially the professionals. This is highly important for gaining their full attention and positive workplace behaviour. This will create positive employer’s branding, generate knowledge transfer, strengthen succession plan and retain top talents.

Item Type:	Article
Uncontrolled Keywords:	training and development, job security, job commitment, job performance
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User:	AKINWUMI
Date Deposited:	29 Jun 2023 16:50
Last Modified:	29 Jun 2023 16:50
URI:	http://eprints.covenantuniversity.edu.ng/id/eprint/17120

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