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Bolstering conflict management strategies and sustainable commitment of academic staff in selected public universities

IGBINOBA, EBEGUKI EDITH and Salau, Odunayo Paul and Atolagbe, Tolulope Morenike, and Joel, Opeyemi Olunike (2023) Bolstering conflict management strategies and sustainable commitment of academic staff in selected public universities. Heliyon. ISSN 2405-8440

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Strikes of various types and for various reasons have become a common occurrence as the government and academia’s policymaking relationship has become increasingly inconsiderate. This study was necessitated by the apparent non-recognition and reluctance to plunge into interpersonal conflict in universities. Hence, this study investigated the influence of avoidance, dominating, compromise, obliging and integrating conflict management strategy on the commitment of faculty in selected public universities in Southwest Nigeria. Smart PLS 3.0 was used to analyse only 416 copies of the questionnaire, representing an 83% response rate. The findings demonstrate that conflict management methods such as avoidance, dominating, compromise, obliging, and integrating substantially impact academic faculty affective, normative, and continuance commitment. The study finds that academic staff at various universities should encourage compromising, integrating, and obliging conflict management tactics to be more involved in the settlement of the conflict. As a sequel to the findings, it was recommended that when settling conflicts, academic staff and management should always consider the feelings of other parties involved, as this will go a long way in satisfying all affected parties. Furthermore, parties in disagreement should be open-minded and willing to listen to each other to make the best and most sensible conclusion when resolving conflict. Universities administration should teach the different techniques of handling conflict so employees will be able to choose the appropriate approach when faced with conflict situations, especially when faced with interpersonal conflict.

Item Type: Article
Uncontrolled Keywords: Commitment Avoidance Dominating Compromise Conflict Integrating Obliging
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: Patricia Nwokealisi
Date Deposited: 06 May 2024 16:18
Last Modified: 06 May 2024 16:18

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