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Development of a Mobile Feedback System for Health Institutions in Nigeria

Okuboyejo, Sena and Akor, Samuel and Adewumi, A. O. (2012) Development of a Mobile Feedback System for Health Institutions in Nigeria. African Journal of Computing & ICT, 5 (6). pp. 41-44. ISSN 2006-1781

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Abstract

Feedback is very essential in any organizational set up and this does not exclude health institutions. With feedback an institution is able to stay in touch with the needs and expectations of their customers and to also improve on service provision. However, the process of collecting feedback is of importance. After thorough investigation and observation it was discovered that most health institutions in Nigeria did not have the necessary means of getting consistent feedback from their patients and customers. This paper therefore introduces a mobile application that serves as a feedback mechanism between patients and their health institutions.

Item Type: Article
Subjects: T Technology > T Technology (General)
Divisions: UNSPECIFIED
Depositing User: Mrs Sena Okuboyejo
Date Deposited: 28 Mar 2014 20:43
Last Modified: 28 Mar 2014 20:43
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/2311

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