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Error density metrics for business process model

Tonbul, G. and Misra, Sanjay (2009) Error density metrics for business process model. In: Computer and Information Sciences, 2009. ISCIS 2009. 24th International Symposium on, 14-16 Sept. 2009, Guzelyurt.

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In this paper, metrics for business process model (BPM), are proposed, which are capable to measure the usability and effectiveness of BPMs. The proposed model is adapting error density metrics to BPMs by considering the similarities between the conceptual characteristics of BPMs and software products. We applied seven software metrics for evaluating quality of business processes/ process models. Results show that our metrics help the organization to improve their process, as weighted measurements are indicators for unexpected situations/behaviour for business processes.

Item Type: Conference or Workshop Item (Paper)
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Q Science > QA Mathematics > QA76 Computer software
Divisions: Faculty of Engineering, Science and Mathematics > School of Electronics and Computer Science
Depositing User: Mrs Patricia Nwokealisi
Date Deposited: 02 Apr 2014 21:03
Last Modified: 02 Apr 2014 21:03

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