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Students Satisfaction with Academic Library Resources and Services:The Covenant University Library Experience

Idiegbeyan-Ose, Jerome and Esse, Ugwunwa C. (2013) Students Satisfaction with Academic Library Resources and Services:The Covenant University Library Experience. Informtion Impact:Journal of Information and Knowledge Management, 4 (1). pp. 64-75. ISSN 2141-4297

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Abstract

This study investigated student"s satisl~tetion with academic library resources and sen ices. the objectives of the study ''as to lind out \\ hether the students are satisfied with the library resources and sen i~:cs or not. 500 copies of a designed questionnaire was administered to the students that used the library during the period of the study. out of " \\hich 473 was returned and used t\1r anal~ sis. this represented 94.6% response rate. The finding revealed1 \ hat the students uses the library \Cry oticn. they are satisfied with the library resources and sen i~:cs. It is recommended that Cmcnant University Library should keep on 1maintaining the high k' l'l of librar~ rcsour<.:cs and services as it leads to students (users) satisfaction. there is need t\1r the librar~ to imprmc on its resources and scrYiccs to users as a world class l l ni\l·rsit~. It is thcret(xe concluded that management of Library and Information Centres slwuld pa~ more attention to quality and library resources and services for the benefits of lihran users and the image of the library

Item Type: Article
Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Education
Depositing User: Mr Solomon Bayoko
Date Deposited: 16 Apr 2014 12:54
Last Modified: 16 Apr 2014 12:54
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/2404

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