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Residential Property Developers’ Satisfaction and Selection of Architectural Service Providers

Oluwatayo, A. A. and Ezema, I. C. and Opoko, Pearl Akunnaya and Fulani, O. Residential Property Developers’ Satisfaction and Selection of Architectural Service Providers. Residential Property Developers’ Satisfaction and Selection of Architectural Service Providers. pp. 1-8.

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Abstract

Residential property developers often commission architects to provide services for their project. In selecting their architects, they use diverse criteria which may not have any bearing with their projects. Are clients who use some criteria more likely to be satisfied with services obtained? In this study, the correlations between the criteria residential property developers use in selecting architects and their satisfaction with services provided are investigated. A sample of residential property developers in Lagos, Nigeria were asked to fill a questionnaire, which elicited their views on a five-point Likert scale. The analysis of the data obtained revealed that there is correlations between the criteria used in selecting architects and the satisfaction of the residential service providers with services obtained by the residential property developers. The need for residential property developers to use objective criteria in selecting their architectural service provider for higher satisfaction is emphasized.

Item Type: Article
Uncontrolled Keywords: Architectural service; Residential property developer; Service provider Selection criteria, Satisfaction
Subjects: N Fine Arts > NA Architecture
Divisions: Faculty of Engineering, Science and Mathematics > School of Civil Engineering and the Environment
Depositing User: Mr Solomon Bayoko
Date Deposited: 21 Dec 2014 08:43
Last Modified: 21 Dec 2014 08:43
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/3149

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