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Design and Implementation of a Mobile Express Delivery System

Azeta, A. A. and Ogunlana, A. O. and Ezeh, C. O. (2010) Design and Implementation of a Mobile Express Delivery System. In: Proceedings of the International Conference on Software Engineering and Intelligent Systems.

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Abstract

Express delivery services in the world today have advanced greatly in developed countries with the use of information and communication technology (ICT) product and services. Meanwhile, most courier companies particularly the indigenous ones in the developing countries including Nigeria still have many problems in the delivery chain of courier services operations. The existing express delivery system lack mobile facilities for customers to lodge complains and track shipment on the move and courier agents are not able to access courier information while on the field. This paper presents the design and implementation of a Mobile Express Delivery System (EDS) on a WAP-enabled platform to enable courier customers perform various operations via mobile device such as tracking of shipment, checking account statement and lodging complaints. The Mobile EDS provides the courier customers a means of tracing/tracking shipment, lodging of complaints and making financial transactions on shipment. It also assists the courier staff to effectively manage courier related data with a mobile phone. The system is therefore able to enhance time, efficiency and documentation management for the customer and courier staff.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Courier, Mobile Express Delivery System, Shipment, UML, WAP
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Faculty of Engineering, Science and Mathematics > School of Electronics and Computer Science
Depositing User: Mrs Hannah Akinwumi
Date Deposited: 24 Feb 2015 09:02
Last Modified: 24 Feb 2015 09:02
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/3572

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