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Electronic Mediated Administration and Public Service Delivery in Nigeria

Oni, Samuel and Oni, Aderonke A and Gberevbie, D.E. (2015) Electronic Mediated Administration and Public Service Delivery in Nigeria. Acta Universitatis Dan ubi us. Administratio, 7 (2). pp. 13-26. ISSN 2068- 5459

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The public service of any country is a major pillar in determining the development and stability of such country. This is because the public service is the engine for the processing of the vastly acquired and expanded government responsibilities of executing public policies and proj ects and rendering essential services to the people. In Nigeria, various governmental regimes have attempted repositioning the public sector for effective and efficient service delivery through various refonns. In spite o f all these ciTorts, the Nigeria Public Service remains inefficient and incapable of delivering its responsibility. This paper adopts descriptive and analytical approach with data collected from secondary sources. By interrogating the exponential growth, usage and acceptance of Information Communication Technology (ICT) in Nigeria, it argues for a paradigm shift from the traditional approach to electronic administration to enhance the delivery of publ ic goods and services which are considered necessary for the sustainable development of the country. ICT enabled administration has the potentials of revolution izing the qual ity of services delivered to the citizens by ushering in transparent, accountable and efficiency which have been the bane of the Nigeria's public sector.

Item Type: Article
Uncontrolled Keywords: administration; ICT; public sector; service de livery; Nigeria
Subjects: J Political Science > JA Political science (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: Mrs Hannah Akinwumi
Date Deposited: 18 Feb 2016 15:42
Last Modified: 18 Feb 2016 15:42

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