Adebayo, Oyeronke and Fagbohun, Michael and Osayande, Odaro and Owolabi, Shola Emmanuel (2015) Dealing with difficult patrons in libraries: a case study of some libraries in Ondo state Nigeria. Annals of Library and Information Studies, 62. pp. 90-93.
![[img]](http://eprints.covenantuniversity.edu.ng/style/images/fileicons/application_pdf.png) |
PDF
Download (34kB) |
Abstract
A survey of sixty five library staff in six libraries in Ondo state of Nigeria on how the libraries manage difficult library patrons revealed that having good interpersonal skills and conducting regular library orientation programmes for new users were effective in managing difficult library patrons.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Library patrons, Library staff, Libraries, Ondo state |
| Subjects: | Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science Z Bibliography. Library Science. Information Resources > ZA Information resources |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Education |
| Depositing User: | Mrs Hannah Akinwumi |
| Date Deposited: | 14 Sep 2016 13:18 |
| Last Modified: | 14 Sep 2016 13:18 |
| URI: | http://eprints.covenantuniversity.edu.ng/id/eprint/7175 |
Actions (login required)
 |
View Item |
