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The Impact of IT Investment on Service Delivery: A Case Study of Ladoke Akintola University

Adewoye, J. O. and Ayo, C. K. and Oni, Aderonke A and Adebiyi, A. A. (2011) The Impact of IT Investment on Service Delivery: A Case Study of Ladoke Akintola University. Journal of Emerging Trends in Educational Research and Policy Studies, 2 (1). pp. 60-66. ISSN 2141-6990

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Abstract

The past decade witnessed an extensive use of Information and Communications Technology (ICT) in all forms of work all over the world. It has given birth to contemporary e-Business, e-Health, e-Government and e- Education to mention but a few. This paper aims at investigating the level of investment in ICT in Ladoke Akintola University of Technology (LAUTECH), Ogbomoso, the level of usage, its impact on service delivery as well as the inhibiting factors against its use. Survey instrument was used in this study and the collected data analysed based on such issues as availability of ICTs, Organizational Readiness (OR) and Organizational Support (OS) amongst others. Findings revealed that investment on IT has positive impact on services delivery through ICT tool deployment for teaching, examination processing, student registration and assignment.

Item Type: Article
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Faculty of Engineering, Science and Mathematics > School of Electronics and Computer Science
Depositing User: Mr Adewole Adewumi
Date Deposited: 29 Nov 2012 01:44
Last Modified: 23 Aug 2013 15:27
URI: http://eprints.covenantuniversity.edu.ng/id/eprint/870

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