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Employees’ retention in Nigeria’s hospitality industry: The role of transformational leadership style and job satisfaction

Ohunakin, Folake and Adeniji, A. A. and Oludayo, O. Olumuyiwa and Osibanjo, Adewale Omotayo and Oduyoye, Oluseyi O. (2019) Employees’ retention in Nigeria’s hospitality industry: The role of transformational leadership style and job satisfaction. Journal of Human Resources in Hospitality & Tourism.

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Studies have shown the benefits and importance of leadership styles in service producing industries, to promote employees’ overall well-being. This study was designed to examine  Log in | Register Log in via your institution Loading institutional login options... Log in to Taylor & Francis Online  Log in Restore content access  Restore content access for purchases made as guest Purchase options * Save for later interaction among the transformational style of leadership and job satisfaction, life satisfaction and turnover intention of employees. A total of 324 questionnaires were administered to the employees of six functioning universities’ guesthouses in South-West, Nigeria. Structural Equation Modeling was used for assessing the fit of the model. Findings indicated that idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration improved job satisfaction, and inversely affected turnover intention. In addition, life satisfaction was enhanced by idealized influence and individualized consideration, while inspirational motivation and intellectual stimulation had no positive effect on life satisfaction. Life satisfaction was positively associated with job satisfaction, and negatively associated with turnover intention. Recommendations were made for the hospitality organizations to embrace transformational leadership style to improve employees’ work attitudes and behaviors. The managerial implications, study limitation and suggestion for further study were also discussed.

Item Type: Article
Uncontrolled Keywords: Job satisfaction life satisfaction transformational leadership turnover intention university guesthouse
Subjects: H Social Sciences > HC Economic History and Conditions
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HM Sociology
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: Mrs Aderonke Olufunke Asaolu
Date Deposited: 28 Jun 2021 10:38
Last Modified: 28 Jun 2021 10:38

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