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Employee Satisfaction in Higher Institution Management: Scale Development

Akande, Joshua Oluwagbotemi and Ogunnaike, O.O. and Omotoye, Tumininu Tolu and Olabamiji, Oluwaseun Jonathan (2019) Employee Satisfaction in Higher Institution Management: Scale Development. International Journal of Innovative Science and Research Technology, 4 (4). pp. 709-721. ISSN 2456-2165

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For every single organisation to push ahead it is necessary for the general population to be happy with the role they perform, and it is the point at which they are fulfilled that they would most likely work successfully and productively. This research paper presented an establishment to the idea of satisfaction, its impact on higher educational institution employees (academic and non-academic staff), and moreover looked at the suggestions on these employee's dimension of efficiency. It used a structured questionnaire scale process where a paper based survey was done and 50 participants participated in filling the questionnaire, which cut across professors, lecturers and non-teaching academic staff using Covenant University, which is an advanced education institution of Nigeria, Ogun state as a contextual investigation. The aftereffects of the exploratory factor exploration and confirmatory variables evaluation show the multi-stage nature of employs satisfaction within the higher educational institutions. Seven dimensions were identified: human resource function and policies, career/professional development, performance management, corporate culture and communications, employee satisfaction and compensation, employee roles, relations and fulfillment, and overall feelings about your employment experience. The study provides evidence of the reliability and the validity and of the measure. The scale proposes a new approach to evaluate employee satisfaction in higher educational institution. Suggestions for this theory and its exercise are also discussed. This study would be beneficial to those seeking to start up an educational institution, those educational institutions with high turnover rate and the less productive educational institutions.

Item Type: Article
Uncontrolled Keywords: Compensation, Education, Efficiency, Higher Educational Institution, And Satisfaction
Subjects: H Social Sciences > H Social Sciences (General)
L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: nwokealisi
Date Deposited: 17 Apr 2024 13:42
Last Modified: 17 Apr 2024 13:42

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