Alfa, Abraham Ayegba and Misra, Sanjay and Attah, Blessing Iganya and Ahmed, Kharimah Bimbola and Jonathan, Oluranti and Damasevicius, Robertas and Maskeliunas, R. (2022) Development of Students’ Results Help Desk System for First Tier Tertiary Institutions. In: Innovations in Bio-Inspired Computing and Applications(IBICA 2021), 22 February 2022, Online.
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Abstract
The paper attempts to develop an effective students’ results help desk system for third-tier higher institutions in Nigeria (such as Colleges of Education). This system offers help desk assistance or services, that is, technical and information assistance for students through enrolling, storing, unifying, tracking, and undertaking students’ results issues and challenges. These were previously handled and conducted manually using paper and pen approach. The target of this electronic-based results help system is to assist students to communicate common results computation and publication issues for effective service delivery, students’ satisfaction, and enhanced the reliability of formative and summative assessments records undertaken by the students. The new system was prototyped using PHP, CSS, HTML and MySQL Server Web development platform. The outcomes show that new system enables the educational needs of students to be timely catered for in more effective ways. This system enables results corrections fraud cases due to lack of audit trail and record keeping by the institutions’ staff in old system to be minimized. It encourages the use of ICT to automate and perform operations more effectively and speedily.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | L Education > L Education (General) Q Science > QA Mathematics Q Science > QA Mathematics > QA76 Computer software |
| Divisions: | Faculty of Engineering, Science and Mathematics > School of Electronics and Computer Science |
| Depositing User: | nwokealisi |
| Date Deposited: | 24 Jul 2024 12:13 |
| Last Modified: | 24 Jul 2024 12:13 |
| URI: | http://eprints.covenantuniversity.edu.ng/id/eprint/18293 |
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